Detroit Water - Contact, Pay Bill, Start or Stop Service and more (2024)

FAQs

Detroit Water - Contact, Pay Bill, Start or Stop Service and more? ›

All other transactions can be done by phone at 313-267-8000 (hours are Monday through Friday, 8 a.m. - 5 p.m., except for observed holidays). Some account services are provided on the DWSD portal, including autopay, scheduling a payment, enrolling in a payment plan, and monitoring water usage.

Visit one of the more than 50 no-fee kiosks in and around Detroit and use cash, check or debit/credit card to pay your bill. Find your nearby kiosk. Call our automated pay-by-phone system at (313) 267-8000. Send your payment by mail with check or money order payable to the “Board of Water Commissioners.”

The 10/30/50 Plan was developed by DWSD for Detroit residents and businesses that experience difficulty in paying past due water and sewerage bills. There are no income restrictions to qualify. All payments must be made in full and on time to stay in the plan.

Transferring Water Service

Call DWSD Customer Service at 313-267-8000.

Currently, an average Detroit household with three people uses between 2,300 and 3,000 gallons of water per month and pays $81.62 per month for their water, sewerage and drainage.

We found that when accounting for household size and usage of 50 gallons per person per day, average monthly bills ranged from $33 to $174, with an average of $72.

You may also call 313-267-8000 Monday through Friday, 8 a.m. - 5 p.m.

Apply through Wayne Metro at waynemetro.org/DWSDlifeline or call 313-386-9727. Household member who is responsible for the water account needs a photo ID, Social Security Number and proof of household income for the last 30 days to determine payment tier.

Yes! DC Water has Budget Billing, a program that evenly spreads the cost of your water and sewer bills over the entire year. Your average monthly payment is based on historical water/sewer usage. For more information call 202-354-3600 to speak with a Customer Care Associate.

How do I start service water in Detroit? ›

For more information, visit Customer Service at detroitmi.gov/DWSD or call 313-267-8000. New service requests can be made by completing the Application for Water & Sewer Service. You may complete this form on the DWSD Customer Self-Service Portal at csportal.detroitmi.gov.

To put a utility in your name, you'll need to show the provider proof of your identity, such as your ID, driver's license, or birth certificate, and billing address, usually a lease agreement or piece of mail. In some cases, the company may also request documents related to your employment status or credit history.

On average, Detroit, MI residents spend about $154 per month on electricity. That adds up to $1,848 per year. That's 16% lower than the national average electric bill of $2,209.

The water used for all purposes in the Detroit area is obtained from three sources: Lake St. Clair and the Detroit River, their tributary streams and inland lakes, and ground water. During 1950 Lake St.

As a baseline number, a typical residence uses 10 units of water (or 7480 gallons) per person every three months for each quarterly billing cycle, or about 83 gallons of water, per person per day.

Great Lakes Water Authority / Detroit Water and Sewerage Department.

How do I query my bill? Query your bill by dialing *888# and select option 2 – Query Bill. How do I pay for my bill?

DWSD's day-to-day operations are managed by Director Gary Brown who has more than30-years of dedicated service to the citizens of Detroit.

You can pay online at My DC Water or call (202) 354-3600, 24 hours a day. Cash payments in person: You may pay your DC Water bill in cash in person at a number of Western Union locations.