Get help to unlock My Account or make payments:
- Unlock your CRA account (My Account)
- Make a payment
- Pay your required tax instalments
- Transfer a payment to your business account
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-8281 (opens up phone application)1-800-959-8281
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Outside Canada/U.S. call collectFootnote 3
1-613-940-8495 (opens up phone application)1-613-940-8495 - Online chat service
- Mon to Fri
- 6:30am to 11:00pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Update personal information or discuss your tax situation:
- Change your name
- Change your marital status
- Details about your personal income tax file
- Filing your taxes for the first time
- Reporting your income on your tax return
- Notify the CRA of a death
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-8281 (opens up phone application)1-800-959-8281
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Outside Canada/U.S. call collectFootnote 3
1-613-940-8495 (opens up phone application)1-613-940-8495 - Online chat service
- Mon to Fri
- 6:30am to 11:00pm ET
- Sat
- 7:30am to 8:00pm ET
- Sun
- Closed
- Public holidays
- Closed
Ask about the Disability Tax Credit (DTC)
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-8281 (opens up phone application)1-800-959-8281
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Outside Canada/U.S. call collectFootnote 3
1-613-940-8495 (opens up phone application)1-613-940-8495
- Mon to Fri
- 6:30am to 11:00pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Use an automated service to apply for the Disability Tax Credit (DTC)
- Automated service:
1-800-463-4421 (opens up phone application)1-800-463-4421
- Mon to Sun
- 6am to 3am ET
Report suspected fraud, identity theft or suspicious account activity if:
- you think your CRA account has been compromised
- you find changes to your personal information you did not request
- you find a benefit application made for you without your knowledge
- Individual accounts:
1-833-995-2336 (opens up phone application)1-833-995-2336 - Trust accounts:
All of Canada 1-800-959-8281 (opens up phone application)1-800-959-8281 - Outside Canada/U.S. call collectFootnote 3
1-613-221-3117 (opens up phone application)1-613-221-3117 - Teletypewriter (TTY):
1-800-267-7622 (opens up phone application)1-800-267-7622
- Mon to Fri
- 6:30am to 7pm ET (Individual accounts)
6:30am to 11:00pmET (Trust accounts) - Sat
- Closed (Individual accounts)
7:30am to 8:00pmET (Trust accounts) - Sun
- Closed
- Public holidays
- Closed
Use an automated service to report suspected fraud, identity theft or suspicious account activity on your CRA online account
- Automated service:
1-800-265-2577 (opens up phone application)1-800-265-2577 - Outside Canada/U.S. call collectFootnote 3
1-613-221-3176 (opens up phone application)1-613-221-3176
- Mon to Sun
- 6am to 3am ET
Security issues:
- Security incident or privacy breach
- Disable online access in CRA sign-in services
- Enable online access in CRA sign-in services after it has been disabled
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-8281 (opens up phone application)1-800-959-8281
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Outside Canada/U.S. call collectFootnote 3
1-613-221-3117 (opens up phone application)1-613-221-3117
- Mon to Fri
- 6:30am to 11:00pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Use an automated service to order forms:
- T1 Income tax package
- Disability Tax Credit certificate (T2201)
- Authorize a representative for offline access form (AUT-01)
- Canada Child Benefits application (RC66)
- Remittance voucher for current source deductions (RC107)
- Joint Election to Split Pension Income (T1032)
- Service is offered in English and French
- Note that the service language chosen will be the language of the product you order and receive.
- Automated service:
1-855-330-3305 (opens up phone application)1-855-330-3305 - Online chat service
- Mon to Sun
- 6am to 3am ET
Use an automated service to check your tax account balance
- Automated service:
1-866-474-8272 (opens up phone application)1-866-474-8272
- Mon to Sun
- 6am to 3am ET
Use an automated service to check contribution amounts:
- Tax-Free Savings Account (TFSA) contribution room
- Unused RRSP contributions to claim
- RRSP contribution room for this year
- Automated service:
1-800-267-6999 (opens up phone application)1-800-267-6999
- Mon to Sun
- 6am to 3am ET
Use an automated service to check benefit and credit eligibility, payment dates and amounts:
- Canada Child Benefit (CCB):
- eligibility and payment dates
- estimated payment amounts (call 2weeks before next payment)
- GST/HST credit:
- eligibility and payment dates
- estimated payment amounts (call 3weeks before next payment)
- Automated service:
1-800-267-6999 (opens up phone application)1-800-267-6999
- Mon to Sun
- 6am to 3am ET
Use an automated service to get remittance vouchers or proof of income:
- Get a proof of income statement
- Request a remittance voucher
- Automated service:
1-800-267-6999 (opens up phone application)1-800-267-6999
- Mon to Sun
- 6am to 3am ET
Use an automated service to check status of your tax return or refund:
- Status of your2023 tax return
- Your estimated2023 refund amount
- When to expect your2023 refund
- Automated service:
1-800-959-1956 (opens up phone application)1-800-959-1956
- Mon to Sun
- 6am to 3am ET
Use an automated service to set up a payment arrangement for personal income taxes
- Automated service:
1-866-256-1147 (opens up phone application)1-866-256-1147
- Mon to Fri
- 7am to 10pm ET
- Sat and Sun
- Closed
Get help with your CRA benefits and credits:
- Canada Child Benefit (CCB) and related benefits
- GST/HST credit
- Canada Carbon Rebate (CCR) (formerly known as Climate action incentive payment)
- Child disability benefit
- Change your marital status
- Notify the CRA about the death of a benefit recipient
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-387-1193 (opens up phone application)1-800-387-1193
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Online chat service
- Mon to Fri
- 6:30am to 11:00 pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Canada Dental Benefit
- 1-800-715-88361-800-715-8836
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Mon to Fri
- 6:30am to 11:00pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Get a security code, help with your CRA accounts and NETFILE:
- Get a security code for My Account
- My Account
- NETFILE
- Represent a Client
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-8281 (opens up phone application)1-800-959-8281
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Outside Canada/U.S. call collectFootnote 3
1-613-940-8495 (opens up phone application)1-613-940-8495 - Online chat service
- Mon to Fri
- 6:30am to 11:00pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Get a tax form, publication, or Notice of Assessment:
- Get a copy of your Notice of Assessment (NOA)
- Get a tax form or publication
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-8281 (opens up phone application)1-800-959-8281
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Outside Canada/U.S. call collectFootnote 3
1-613-940-8495 (opens up phone application)1-613-940-8495 - Online chat service
- Mon to Fri
- 6:30am to 11:00pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Change your address, set up or change your banking details with CRA:
- Change your address
- Change or set up your direct deposit or banking information by providing your:
- 3-digit financial institution number
- 5-digit transit number
- account number
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-8281 (opens up phone application)1-800-959-8281
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Outside Canada/U.S. call collectFootnote 3
1-613-940-8495 (opens up phone application)1-613-940-8495
- Mon to Fri
- 6:30am to 11:00pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Get help with your registered savings plans:
- Registered Retirement Savings Plan (RRSP)
- Home Buyers Plan (HBP)
- Tax-Free Savings Account (TFSA)
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-8281 (opens up phone application)1-800-959-8281
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Outside Canada/U.S. call collectFootnote 3
1-613-940-8495 (opens up phone application)1-613-940-8495
- Mon to Fri
- 6:30am to 11:00pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Get help with a trust account, or the account of someone who has died:
- Notify the CRA of a death
- Prepare and file tax return
- Help with applying for a clearance certificate
- All of Canada except Yukon, Northwest Territories and Nunavut 1-800-959-8281 (opens up phone application)1-800-959-8281
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Yukon, Northwest Territories and NunavutFootnote 1:
1-866-426-1527 (opens up phone application)1-866-426-1527 - Outside Canada/U.S. call collectFootnote 3
1-613-940-8495 (opens up phone application)1-613-940-8495
- Mon to Fri
- 6:30am to 11:00pmET
- Sat
- 7:30am to 8:00pmET
- Sun
- Closed
- Public holidays
- Closed
Get help with Ontario benefits and credit payments:
- Ontario Trillium Benefit (OTB)
- Ontario sales tax credit (OSTC)
- Ontario energy and property tax credit (OEPTC)
- Northern Ontario energy credit (NOEC)
- Ontario senior homeowners' property tax grant (OSHPTG)
- 1-877-627-6645 (opens up phone application)1-877-627-6645
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Mon to Fri
- 8:15am to 5pm ET
- Sat and Sun
- Closed
- Public holidays
- Closed
Get help with Alberta benefits and credits:
- Alberta family employment tax credit (AFETC)
- Alberta child and family benefit (ACFB)
- 1-800-959-2809 (opens up phone application)1-800-959-2809
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Mon to Fri
- 9am to 5pm MT
- Sat and Sun
- Closed
- Public holidays
- Closed
Arrange to pay your personal tax debt over time
- 1-888-863-8657 (opens up phone application)1-888-863-8657
- Mon to Fri
- 7am to 8pm ET
- Sat and Sun
- Closed
- Public holidays
- Closed
Arrange to pay child and family benefit overpayments
- 1-888-863-8662 (opens up phone application)1-888-863-8662
- Mon to Fri
- 7am to 8pm ET
- Sat and Sun
- Closed
- Public holidays
- Closed
Arrange to pay your CPP overpayments
- 1-866-864-5823 (opens up phone application)1-866-864-5823
- Mon to Fri
- 8am to 8pm ET
- Sat and Sun
- Closed
- Public holidays
- Closed
Arrange to pay your EI overpayments
- 1-866-864-5841 (opens up phone application)1-866-864-5841
- Mon to Fri
- 8am to 8pm ET
- Sat and Sun
- Closed
- Public holidays
- Closed
Arrange to pay your Canada student loans (CSL) overpayments
- 1-866-864-5825 (opens up phone application)1-866-864-5825
- Mon to Fri
- 8am to 8pm ET
- Sat and Sun
- Closed
- Public holidays
- Closed
Respond to contact or a letter received from the CRA’s Government programs collection.
- 1-800-661-5991 (opens up phone application)1-800-661-5991
- Outside Canada/U.S. call collectFootnote 3
1-613-221-3209 (opens up phone application)1-613-221-3209
- Mon to Fri
- 6:30 am to 7:30 pm ET
- Sat and Sun
- Closed
- Public holidays
- Closed
Get help with a Phoenix tax issue
- 1-888-556-5083 (opens up phone application)1-888-556-5083
-
Wait time: Wait times are not available --
Updated: Wait times are not available -- ET
-
- Mon to Fri
- 9am to 5pm
- Sat and Sun
- Closed
- Public holidays
- Closed
Follow up on a Requirements to pay (RTP) document
- 1-800-675-6184 (opens up phone application)1-800-675-6184
- Mon to Sun
- Hours vary
- Public holidays
- Closed
Check the status of your income tax objection
- Numbers by specific objection/appeal
- Mon to Sun
- Hours vary
- Public holidays
- Closed
Discuss a letter received:
- Reminder to file
- Request to file
- Demand to file
- 1-800-448-0444 (opens up phone application)1-800-448-0444
- Outside Canada/U.S. call collectFootnote 3
1-613-221-3087 (opens up phone application)1-613-221-3087
- Mon to Fri
- 6:45 am to 7:30 pm ET
- Sat to Sun
- Closed
- Public holidays
- Closed