The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 583 |
| Houston, TX | 363 |
| Seattle, WA | 237 |
| Washington, D.C., DC | 224 |
| Philadelphia, PA | 223 |
| Denver, CO | 204 |
| Atlanta, GA | 202 |
| San Francisco, CA | 145 |
| Sacramento, CA | 141 |
| Miami, FL | 140 |
| Orlando, FL | 131 |
| Indianapolis, IN | 130 |
| Detroit, MI | 118 |
| Portland, OR | 116 |
| Boston, MA | 114 |
| Minneapolis, MN | 103 |
| Salt Lake City, UT | 90 |
| Oakland, CA | 88 |
| Brooklyn, NY | 87 |
| Jacksonville, FL | 85 |
| Baltimore, MD | 71 |
| Pittsburgh, PA | 71 |
| Tampa, FL | 66 |
| New York City, NY | 62 |
| San Jose, CA | 54 |
| Tacoma, WA | 47 |
| Reno, NV | 43 |
| Fort Myers, FL | 40 |
| Charlotte, NC | 40 |
| Dallas, TX | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
The Scottish One (@ScottsmenOne) reported @comcast You're funny. I enjoy the local Comcast telling me they won't run their service out to use " rednecks cause we don't deserve it". Crap company
- mistermarioexpert (@expert_knows) reported
@comcast **** you Comcast scamming people
- Chicotrdboy (@JohnVBowen) reported
@Xfinity how about a little service restoration?
- Jason Lyon (@suddenlyissoon) reported fromChattanooga, Tennessee
I cannot believe the audacity of Florida AMD @comcast to actually ask for people to donate to their private disaster fund. Comcast a multi-billion dollar company asking for people who are struggling to give money. Florida, actually asking for money when their dumb ****...
- Kim (@Disfan4life) reported
People are working remotely, kids are out of school. @Xfinity decides to have an outage the day before Christmas Eve for upgrades. Who makes these decisions? Hope it all comes back before everyone goes on holiday.
- Justin Hedge (@justinhedge) reported
@melinda_mosheim @Xfinity New @Xfinity customer and already sitting on a 12+ hour long (and counting) service outage. Fun! Outage map useless as well.
- MargarineOLeo (@MargarineOLeo) reported
@comcast Meanwhile, you're sending customers SIM cards and charging them for service, but it's another telecommunications #scam because the SIM card doesn't come with service.Stay away from vets and their families, you fraudsters.
- Ghost (@ghost_jerry) reported
@djamiempls @Xfinity Yeah, that definitely is dumb, I wish they didn't do that **** too.
- Mark Juszkiewicz (@markjuszkiewicz) reported
@SkyNews Comcast and Sunak... Disaster capitalist parasites bringing down a nation near you...
- eric carlson (@ericpkg) reported
@Songbird70x7 @TheNostalgicCo Verizon has **** customer service... So does xfinity
- Charles Jones (@ChasBWI) reported
@comcast I pay $106 a month for Spectrum, to bad you are not available in my area of Florida to switch for free Internet!
- CLM (@CLM_1941) reported
HI @Xfinity , I need some help with my payments but have been unable to chat with someone the past two days. Can you help me?
- Brendan Buschi (@bfbuschi) reported
Good Morning!Excerpt from letter I sent to Comcast/Xfinity General Counsel - letter arrives today."So, what exactly is Comcast/Xfinity? Are you an out of control, dysfunctional corporate bully with a smooth-talking PR department masquerading as an Executive Support team?"
- Dave Morris (@cappydave) reported
@czabe Comcast "customer service" is worse. Eleven weeks to get cable/internet restored. Their automated chat software would say unplug your modem. The software could not understand "there is a wire laying in the yard". Impossible to speak to humans.
- Steve Rayburn (@bigtazzGOLF) reported
Can anyone at @XfinitySupport @Xfinity give details on service outage in the Memphis,TN area?
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